Payment Policy
At Gems Hub International, all payments are handled manually and personally. After you place an order, our team will contact you directly with the appropriate payment details based on your location and preferred method.
1. How Payment Works
Place your order
Add items to your cart and checkout or submit an inquiry directly through our website.
We contact you personally
Our team reaches out via WhatsApp or email within a few hours to confirm your order details and preferred payment method.
Secure payment & confirmation
We share the appropriate payment details privately based on your location and confirm your order once payment is received.
Accepted Payment Channels
We coordinate payments through PayPal, Bank Wire Transfer, Western Union, and other reliable regional payment options depending on your country. Specific remittance details are shared privately and individually for each confirmed order.
2. Currency & Pricing
- All prices and transactions are calculated and invoiced in USD ($).
- Full payment is required before parcel dispatch and courier pickup.
- Orders are officially confirmed once payment has been received and manually verified by our team.
3. How the Payment Process Works
- Place your order on the website and submit your shipping details.
- Our team will contact you via WhatsApp or Email within 24 hours to confirm your order and provide payment details.
- Send your payment using your preferred method listed above.
- Share your payment confirmation (screenshot or transfer reference) with us on WhatsApp.
- Once payment is verified, we dispatch your gemstone with full insurance and courier tracking.
4. Order Verification & Invoice
Upon receipt of payment, our team issues a formal commercial receipt and origin declaration for customs clearance. You will receive real-time courier tracking (DHL, FedEx, UPS, DPD) once the parcel is handed over to the courier.